Privacy Policy

Last updated: January 2024

1. Introduction

VexNexa ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

Information you provide:

  • Name, email address, and company name via contact forms
  • Project details and requirements you share with us
  • Payment information (processed securely via third-party providers)
  • Communications via email, Slack, or other platforms

Information collected automatically:

  • IP address, browser type, and device information
  • Pages visited and time spent on our website
  • Referral sources and navigation patterns
  • Analytics data via Google Analytics or Plausible (privacy-focused)

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide requested services
  • Process payments and manage contracts
  • Improve our website and services
  • Send project updates and service-related communications
  • Analyze website traffic and user behavior (anonymized)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Storage & Security

We store your data securely using industry-standard encryption and security practices. Data is stored on servers located in the EU and US (via trusted providers like Vercel, Resend, and Supabase).

While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic and usage patterns
  • Improve user experience

You can disable cookies in your browser settings, though some features may not work properly.

6. Third-Party Services

We use the following third-party services:

  • Vercel – Website hosting
  • Resend – Email delivery
  • Google Analytics / Plausible – Analytics (anonymized)
  • Stripe / PayPal – Payment processing

These services have their own privacy policies. We recommend reviewing them.

7. Your Rights (GDPR)

If you are in the EU, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability

To exercise these rights, contact us at hello@vexnexa.com

8. Data Retention

We retain your data for as long as necessary to provide services and comply with legal obligations. Contact form submissions are kept for 2 years. Project-related data is kept for the duration of the engagement plus 7 years for accounting purposes.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services constitutes acceptance of any changes.

11. Contact Us

Questions about this Privacy Policy? Contact us at:

Email: hello@vexnexa.com
Address: VexNexa, Netherlands